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About Books and eBooks
We have a large collection of both physical books and eBooks available to staff and students. Each one of our libraries has a physical collection of books suitable for courses that are taught at their campus, however you are welcome to borrow books from any of our libraries. All of our books are arranged on bookshelves, grouped by topic area. These topics and sub-topics are numbered and the books are in number order. So, when you search for a book using our online library search, each book will have a classmark (a number) and this is where you will find the book on the shelf.
You can access our eBooks by searching for something via our library search. If you prefer to read in large print you can change this in the eBook settings, along with background colour and the read aloud feature.
Below you will find a gallery of new books and eBooks that we have recently added to our collection. You will also find key books and eBooks for your subject area - you may recognise some of these from your reading list!
Customer Service in Tourism and Hospitality by
'Customer Service for hospitality and tourism: the lost art' is a unique text and vital to both students and practitioners as it explains not only the theory behind the importance of customer service but also acts as a guidebook for those wishing to put this theory into practice.
Commercial Aviation Safety by
This extensively revised resource covers the entire commercial aviation safety system--from human factors to accident investigation.
Management of Event Operations by
An introduction to the management of operations for the event planner. It links the traditional topics within operations management to present a hands-on approach.
Planning Research in Hospitality and Tourism by
This provides a clear approach to planning research projects. It considers the particular characteristics of the hospitality and tourism industry, and provides a balanced approach toward both quantitative and qualitative methods of research.
The text has been updated to take into account developments such as business tourism, sports and events management and mobile technology and social tourism and offers theory and practice content.
Units of work for your course can be found in Moodle or Microsoft Teams.
Log in with your Manchester College student email address and password. Ask your tutor if you are unsure of where to look.
Where to Find Books
Most of the books for Cabin Crew are at our Harpurhey and Wythenshawe Libraries. To find a specific book ask a Librarian or check the l ibrary catalogue . The classmark tells you where the book is on the shelf.
338.4791 Travel and Tourism
363.11 Health & Safety at work
Air Transport activities and Services, Cabin Crew
World Travel Guide