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How to make big money at your salon by offering 5-star service by
Understand the fundamentals and true meaning of customer service: what customers want, deserve and expect and how to win customer loyalty by delivering the ultimate customer experience.This book will help you deliver the "wow" experience to your customers all time.
Retail Management for Salons and Spas by
A fantastic resource, topics include identifying a target market, preparing and executing a marketing plan, retail sales forecasting, vendor selection, purchasing strategies, inventory management, record keeping, space planning and incentivizing staff. It also effectively provides tools such as case studies, learning activities, and quizzes to bring lessons to life.
The Salon and the 'S' word by
Aimed at experienced hair stylists who want to develop their business skills in a variety of different ways and make the most from their relationships with their clients and other salon professionals. Some 'S' word topics covered in the book are about service, sales and selling, supplies and staff.
Salon Business by
Cut costs, improve marketing and social media, control inventory, hire and fire the right employees and move your salon into the perfect location. No matter what your challenge this book covers it all.
Skin and Aging Processes by
All aspects of the aging processes in the skin are considered: psychosocial effects, medical and financial impacts of skin disease.
With over 450 full colour images, ABC of Dermatology is a practical guide to identification, recognition, treatment and management of common dermatological conditions.
100 Questions and Answers about Aging Skin by
There are social, psychological, cultural, environmental and genetic aspects that affect your skin, and this resource explains what medications, procedures, and activities will help you maintain your youthful glow.
Anatomy & physiology : for therapists and healthcare professionals by
This text meets the National Occupational Standards (NOS) for beauty, hair, nails and spa as defined by Habia and meets existing NOS for complementary therapies as defined by Skills for Health and the standards required by all the main professional bodies for massage, aromatherapy, and reflexology. It contains comprehensive pathology of all body systems.
Units of work for Level 4 Advanced Beauty
National Occupational Standards
Compliance guide for the Hair and Beauty sector
A monthly trade journal. It features industry news and trends, treatments and product reviews and details of training opportunities. There is an extensive collection of back issues available on line.
Habia is the government approved standards setting body for hair, beauty, nails and spas and creates the standards that form the basis of all qualifications.
Health and Safety Executive for the Beauty Industry
The national independent watchdog for all work-related, health, safety and illness matters in the UK. It acts in the public interest to reduce work-related deaths and serious injury across the UK's workplaces.
Delivers news, ask the experts section, interviews, new products and treatments, in-depth look at treatments covering make-up, spa, tanning, skincare, waxing and the art of communication and statistics on the beauty industry.
Start Your Own Hair Salon and Day Spa by
A step-by-step guide to starting a successful business in a salon or day spa. From laying the groundwork and establishing yourself in the marketplace to holding a grand opening and developing service policies. Gain insight, advice and tips from interviews with practicing hair salon and day spa owners.
Anatomy & Physiology: Therapy Basics by
This text supports understanding of complex structures and processes with illustrations, excellent reference material, lists of key words, clear learning objectives, chapter summaries and multiple-choice questions throughout.
Body Therapy and Facial Work by
This text enables you to understand the scientific aspects of both body and facial therapy, explaining the theory in an accessible yet comprehensive manner. Therapies covered include: mechanical massage, vacuum suction, galvanic treatment, electro-muscle stimulation, micro-current treatments, micro-dermabrasion, infra-red and ultraviolet, and heat therapy treatments.