You can register for the online password reset tool which allows you to manage your own account at any time via: https://myaccount.ltegroup.co.uk
Registering for this tool will allow you to reset your password and unlock your account without having to contact the library. This tool is particularly useful when the library is closed.
If you change your password you must immediately update any of your mobile devices connected to the network, e.g. to use WiFi or to access email. If you don’t do this your device may try to connect to the system automatically and after three times and you will be locked out. If your account is locked, Library staff can unlock it again for you.